Freeze Event Leak Adjustment

In order to apply for a Freeze Event Leak Adjustment Credit, the customer must file a written application with the District or the District’s Operator by May 1, 2021.

Any customer of the District may request an adjustment to a water bill showing excessive use due to a loss of water attributable to a rupture or leakage of the customer’s water lines, including visible leaks, including, but not limited to, faucet and hose leaks, in each case, due to the Freeze Event (a “Freeze Event Leak Adjustment Credit”) for the billing cycle(s) containing the days included in the Freeze Event.

District Operator

(281) 353-9756 ( Formerly Hays Utility South Corporation )

Freeze Damage at Pine Cove Park and District Clubhouse

Bathrooms and water fountains at Pine Cove Park have sustained damage from busted pipes after the freeze these features are closed until further notice.

The Clubhouse and outdoor bathrooms in the pool area sustained damage from busted pipes after the freeze these areas will be closed until further notice.

Northwest Harris County Municipal Utility District No. 19

Purpose of a MUD

A Municipal Utility District (MUD) is a political subdivision of the State of Texas authorized by the Texas Commission of Environmental Quality (TCEQ) to provide local community services (i.e., potable water, wastewater and sewage, drainage, trash / recycling, security, and other services) within the MUD District boundaries. The District is governed by a Board of Directors which has control over and management supervision of all District affairs. The MUD 19 Board is elected, in open elections, by the residents of NWWHC MUD 19.

On behalf of the entire Board of Directors, we hope you find this information to be both educational and a helpful tool. It is our desire that each and every resident and/or property owner in the District be kept informed of the services and amenities provided by NWHC MUD 19.